Tailored support programs are available to suit each indivudual customer's needs. Such services range from a technical support hotline, an on-site support, a customer portal access, remote access to aircraft systems, spare parts, training and cost per flight hour plans. 

All services are coordinated through IDAIR's customer support desk to ensure an individual service to meet each VIP customer's needs.

Please contact +49 40 5070 63355 or


  • 24/7 AOG support

  • Technical help desk

  • On-Site support

  • Customer portal

  • Worldwide spares & repairs support